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Your tickets are emailed to you with a pdf attachment.

Print the attachment and bring your printed tickets to the main entrance to be admitted to either park.

Whenever possible and at the issuing bank’s request, we are happy to cooperate to resolve “pending hold” issues, but it’s important to note that while a request to release a hold can be made, not all banks will honor one.

And even if they do, the release of funds may not be instant.

Depending upon when the refund is issued within the card’s statement cycle, it may take up to two cycles for an account statement to reflect a refund.

San Diego Zoo Global is a non-profit organization that supports other non-profit organizations in Southern California by providing charitable contributions in the form of complimentary tickets good for the San Diego Zoo or the San Diego Zoo Safari Park.

Each eligible organization may receive a maximum of two (2) complimentary 1-Day Pass tickets per organization per calendar year.

San Diego Global requires that these certain criteria be met in order to be considered for ticket donations.

Selecting the Print at Home delivery method allows you to print your tickets using your home or office computer and printer.

After that, we offer a discount toward the purchase of a current 1-Day Pass ticket in person at any ticket window.

Complimentary admission tickets (including member Guest Passes) are only valid through the printed date on the ticket and may include block out dates, also printed on the ticket. Expired, unused complimentary tickets can be exchanged in person for a discount toward the purchase of a current 1-Day Pass ticket at any ticket window.

No AAA or Senior discounts can be applied toward print at home tickets.

These offers must be redeemed at the San Diego Zoo or San Diego Zoo Safari Park's ticket windows by presenting your AAA card or photo ID (seniors).


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