If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.
No matter if you use an Android, i Phone, Tablet or Desktop, our platform is 100% auto-responsive to all devices you’re using.
The most common STI/STDs in the US are Gonorrhea, Chlamydia, Hepatitis B, Genital Herpes, HIV, Syphilis, Trichomoniasis and Human Papillomavirus (HPV).
The infections that occur each year cost about billion in treatment.
The ODA monitors enquiry and complaint levels and the issues complained about.
It can intervene if it sees worrying trends or serious matters of concern. A link to our customer service arrangements is provided here.