Consumers groups are calling for a clampdown on inflated charges imposed by insurers when customers need to make simple changes to their motor or home policy documents, such as when they move house or change their vehicle.
Financial Mail research has found that the charges to make a policy alteration such as a change of name or address can be as high as £26, even when the house move has not meant any increased risk or change to the premium.
Policyholders with Allianz Your Cover can change for free a name or address on a motor or home policy.
There is also no surcharge for those who pay by credit card and no cancellation fees.
Marian’s insurer didn’t increase her premium and our home contents insurer HSBC didn’t see the new address as posing any higher risk.
To add insult to injury, there was a £25 administration fee.Paying versus a to 5 quote from Skoda is excellent.Thank you, Peter Got to admit I was a little hesitant... Terrific company - ordered then delivered promptly and works perfectly.Watchdog Consumer Focus has said insurers should be up front about any extra fees and these should reflect the true cost of the administration involved in making the policy changes. is due to publish the findings of its analysis of these ‘extra charges’ later this month.Sarah Brooks, director of financial services at Consumer Focus, says: ‘Additional fees should not be used as an opportunity to catch out policyholders who are doing the right thing by ensuring their details are up to date.More Than charges £15 to do the same on its car cover, but there is no fee on home policies.Direct Line charges £15.90 for home and motor policies.The following instructions and Zip file used to be freely available from Ford at the address described in the audio system user guide.The website was taken down some time in about 2014, presumably for one of two reasons.The esure and Sheilas’ Wheels brands, both owned by esure, have some of the highest charges for making administrative changes.Both brands demand £20 to change a name or address on a home policy or up to £26 to do the same on a motor policy.