I do not know if that explains anything nor if something is still wrong. I accepted just the unpdate for IE9 and clicked install. After the restart and Windows Update informed of the other updates being available, I clicked to take just three of them (the Office updates), but after more than an hour, only showed "0% complete". Interested in any clear advice;meanwhile I will see what can be updated (Windows updates) on the other person's laptop. Two DIFFERENT laptops, each having a different user.
Both affected computers (if it IS the computers which affected) are 8-year-old laptops and no changes to BIOS have been made to them. I find this information through RUN, msinfo32, - BIOS version/date: TOSHIBA v2.30 , 3/18/2008 SMBIOS version: 2.4 BOOT DEVICE: \Device\Harddisk Volume2 Operating System version: 6.0.6002 Service Pack 2 Build 6002 - That is for MY computer; not the other person's. Other than the difficulties currently with Windows Update, everything seems to operate normally. In Services is Bits (Background Intelligent Transfer Service) started?
Ubuntu Desktop 14.04 LTS - also used on laptops Mint Cinnamon 17.2 Video Ubuntu Video from a Windows User Edited by John C_21, 15 March 2016 - AM.
This document describes how to install an updated version of the graphics driver on a computer that runs Windows 8, Windows 7, or Vista.
After half an hour, Windows Update is still checking for updates.
Other kinds of software updates are working well on both machines.
CHECKING On 3/15/2016: Background Intelligence Transfer Service shown as Started.
A very few seconds later, a Windows Update window appeared with a message, "Windows is up to date; there are no updates available for your computer", and showing last installed updates on 3/7/2016. A couple hours later, Windows informed that new updates were available, Sixteen of them; so I unchecked all but just one of them.To identify the manufacturer and model of the computer's video adapter or chipset, use the Direct X Diagnostic Tool included with Windows 8, Windows 7, and Vista.In Windows 8, if you're in Metro mode, choose Desktop, then open the Search Charm, which is where you type in dxdiag.A moderator installed Linux on an old XP computer and it runs well.I have Ubuntu dual booting on an old XP computer that's 13 years old and it runs fairly well.The graphics driver is system software that controls a computer's video adapter (sometimes called a Adobe does not support the installation of graphics drivers and provides the information in this document only as a courtesy.For assistance with the installation of a graphics driver, contact the manufacturer of the computer or the manufacturer of the computer's video adapter.Windows Update Service, right-click and choose Stop, but machine tells me "could not stop the service" or something like that. set to "never check for updates", I try running Windows Update manually.I may try to look at and report the exact message there.... Now, went through Windows Update and changed settings to Never Check for Updates. Now, I went to services msc again and rightclicked on Windows Update chose Stop, and this turned OFF the service in that list. After 20 minutes, still find "Checking for updates..." and no change from this.Microsoft regularly releases major updates to their Windows operating systems.Traditionally those updates are service packs, but more often these days, they're semi-regular and significant updates via Windows Update.